CasinoChan Cookie Policy
At CasinoChan, we use cookies and similar tracking technologies to operate our website, remember your preferences, and make your visit to CasinoChan Online Casino as smooth as possible. This Cookie Policy explains what cookies are, how we at CasinoChan use them, and what choices you have regarding their use when you browse casinochan.com.
What Are Cookies
Cookies are small text files that are stored on your device - computer, tablet or mobile phone - when you visit a website. They allow a site to recognise your device and remember information about your visit, such as your preferred language, currency and login status. Our CasinoChan platform relies on cookies to deliver core functionality, including keeping you securely signed in to your casinochan login session and remembering your selected locale, whether you are browsing from Canada, Australia or another supported market.
First-Party and Third-Party Cookies
We at CasinoChan place first-party cookies directly through our own domain. In addition, our trusted partners - including payment providers, analytics services and game studios - may set third-party cookies when you interact with embedded content, such as live chat widgets or game provider plugins. Our CasinoChan team carefully selects these partners to ensure they meet appropriate data protection standards.
Why Our CasinoChan Platform Uses Cookies
We use cookies for several purposes, and we are transparent about each of them below. Our goal is to balance a personalised, secure experience with respect for your privacy choices.
Strictly Necessary Cookies
These cookies are essential for our website to function properly. Without them, you would not be able to log in through the casinochan login page, navigate between pages, or complete a deposit or withdrawal. Strictly necessary cookies cannot be disabled through our cookie settings because they are required to deliver the services you request, such as maintaining your session while you browse casinochan casino games or review our payment methods.
Performance and Analytics Cookies
We at CasinoChan use analytics cookies to understand how visitors interact with our site - which pages are most popular, how long you stay, and whether you encounter errors. This information helps us improve navigation, fix technical issues, and optimise the layout of our lobby, including filters such as Slots, Live, Jackpot and Bonus Buy.
Functionality Cookies
Functionality cookies remember choices you make, such as your preferred currency (EUR, CAD, AUD and others we support), your chosen language, and whether you have dismissed certain pop-ups or banners. Thanks to these cookies, returning players do not need to reconfigure their settings every time they visit CasinoChan Online Casino.
Advertising and Targeting Cookies
Our CasinoChan marketing partners may use cookies to deliver advertising that is more relevant to you and to measure the effectiveness of our campaigns, including promotions such as our welcome bonus package. These cookies may track your browsing activity across other websites. We do not use targeting cookies to deliver deposit-based bonus offers to players located in Finland or Ireland, consistent with our bonus eligibility rules.
Cookies Used for Account Security and Fraud Prevention
We also rely on cookies and related technologies to detect unusual account activity, prevent duplicate registrations, and support our Know Your Customer and anti-fraud obligations. These technologies help us confirm that you are accessing CasinoChan from a consistent device and location when you log in or request a withdrawal, and they support our broader efforts to maintain a secure, single-account environment for every player.
How Long Cookies Remain on Your Device
Some cookies are session cookies, which are automatically deleted when you close your browser. Others are persistent cookies, which remain on your device for a set period - ranging from a few days to several months - unless you delete them manually. We use persistent cookies, for example, to remember that you have already seen our Monday Reload Bonus notification or our Thursday's Slot Spectacle banner, so we do not repeatedly display the same message.
Managing Your Cookie Preferences
You are in control of how cookies are used on your device. Most browsers allow you to:
- View which cookies are stored and delete them individually or all at once
- Block cookies from specific or all websites
- Set your browser to notify you before a cookie is placed
- Browse in a private or incognito mode that limits cookie storage
Please note that if you block or delete strictly necessary cookies, certain features of CasinoChan may stop working correctly. For instance, you may be unable to remain logged in, complete a deposit, or access your account dashboard. We recommend reviewing your browser's help section for specific instructions, as the process differs between Chrome, Firefox, Safari and other browsers.
Our Cookie Consent Banner
When you first visit casinochan.com, we display a cookie banner that allows you to accept or customise your preferences before continuing to browse. You can change your choices at any time through the cookie settings link available in the footer of our website. We at CasinoChan do not require you to accept non-essential cookies in order to view our public pages, although some interactive features may be limited without them.
Mobile and Progressive Web App Considerations
CasinoChan is available as a responsive mobile website and as an installable progressive web app for Android and iOS devices. When you use the casinochan mobile login or the installed app version, similar technologies - including local storage and device identifiers - may be used in place of traditional browser cookies to remember your session and preferences. The principles described in this policy apply equally to these technologies.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way our CasinoChan platform operates. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of casinochan.com after changes are published constitutes acceptance of the revised policy.
Contact Us
If you have questions about how we use cookies, or if you would like further information about our data practices, please contact our support team at [email protected], or reach us through live chat, available 24/7 all year round in English, French, German and Italian. Our CasinoChan support team is ready to help you understand your choices and assist with any concerns about your privacy while you enjoy casinochan casino games, promotions and VIP rewards.